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Desktop Support Technician

HouseCall is a leading provider of partnered information technology products and services for the U.S. Congress. We provide an executive level, white-glove support, handling all IT needs from desktop support and network/systems administration and constituent software.

We are currently seeking highly-qualified applicants to perform Desktop Support Technician work on Capitol Hill.

Applicants will need to multi-task assignments and prioritize tasks according to client needs and schedules.  Additionally, qualified candidates should be self-starters, highly motivated, and eager to contribute to the well-being of the organization while operating in a fast-paced environment.

To learn more about our company please visit:

Qualified applicants must be skilled in: 

  • Communication
  • Customer Service
  • Windows 10 PC support and troubleshooting
  • Microsoft 365 administration and support
  • Active Directory account management
  • Microsoft server configuration and support
  • Basic network configuration and troubleshooting
  • Management of a Mac and PC environment
  • Mobile device installations and support 
  • Hardware support and troubleshooting
  • Basic web presence management

This position is NOT entirely a desk job. Employees will be expected to interact with clients on a daily basis in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are required.

Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.

“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.” 

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